Overview

Use the Order Configurations menu to manage reallocations, order attributes, shipping methods, policies, alerts, backorders, and preorders.

Reallocation and Cancellations

fabric’s Reallocation interface enables dynamic reallocation of orders based on customizable business rules.

• Creating Reason Codes
• Creating Rule Sets

Order attributes

Order attributes are used to create a range of custom attributes you can apply to Orders, Invoices, Locations, Networks, and more. For example, you could create a custom attribute that would allow customers to select gift wrapping at checkout.

• Creating Order Attributes
• Editing Order Attributes

Shipping methods

Shipping methods determine how products are delivered to your customers. Examples of shipping methods include domestic, international, free shipping, and express delivery.

• Creating Shipping Methods
• Editing Shipping Methods

Backorder & Preorders

Backorders are defined as orders for products that aren’t currently available for fulfillment.

Preorders are defined as orders for products that aren’t yet released.

• Enable Backorders
• Enable Preorders

Policies

Policies enable you to define how your business handles returns, cancellations, and exchanges.

• Creating Policies

• Editing Policies

Alerts

The Order Alerts setup page displays an overview of the currently configured order alerts. Order alerts are used to monitor trailing metrics that can affect revenue and efficiency such as returns, cancellations, reorder rates, payment failures, and more.

• Creating Order Alerts
• Editing Order Alerts