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The Tracking Number History section allows retailers to monitor and acknowledge changes made to tracking numbers after shipments have been created. This helps maintain visibility into fulfillment updates and ensures order records remain accurate. Tracking Number History provides a clear audit trail whenever tracking numbers are updated. Retailers can:
  • Confirm changes with suppliers or carriers
  • Ensure customers receive accurate tracking information
  • Maintain compliance with shipping SLAs
Acknowledging changes helps close the loop and signals that shipment updates have been reviewed.

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Tracking History Page

The main Tracking History page displays a table of all tracking number changes.
FieldExample Value
PO #E-7952
Shipment ID124456
Old Tracking Number1Z12312312312312
New Tracking Number1Z12312312312312
Changed OnFeb 1, 2023 @ 12:07 PM
AcknowledgedFeb 1, 2023 @ 3:20 PM
Acknowledgment ensures you have reviewed and confirmed the update.

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Shipment Details

Clicking a Shipment ID in the table opens a new window with detailed shipment information.
FieldExample Value
ServiceUPS Ground
Tracking Number1Z24682468
SourceExternal
Dimensions- Unknown -
SignatureNot Required
ID124519
PO #DEMO-100001-1
StatusNot Finalized
AcknowledgedNot Acknowledged
OriginFull ship-from address

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Line Items

Each shipment record also includes a Line Items section listing the products tied to that shipment:
ItemQty
Blue Silk Tuxedo 245431

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Additional Actions

  • View Packing Slip - Opens the retailer-branded packing slip for this shipment.