Click Start next to the Primary Contacts section of the Onboarding Tasks page to add contacts at your organization.

Three contacts are required to complete this task:

  • The Primary Business Contact is notified of any policy- or business-related changes to your relationship with the retailer.
  • The Merchandising Contact is contacted by the retailer to discuss things related to merchandising, proposals, and products being dropshipped with the retailer.
  • The Fulfillment Contact is contacted by the retailer whenever there is an issue with order fulfillment, such as delays, missing shipments, or order cancellation.

When finished, click Complete Task.