Orders
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Orders
Quickstart
❗️OMS is now called Orders
As we work to improve the user experience, some of fabric’s products are undergoing name changes. OMS is becoming Orders, but you may see the old name in some places as we make the transition.
Import orders and inventory, edit shipping information, and set up warehouses
Quick steps to building a centralized source of order, inventory, and warehouse information so that you can receive, track, and fulfill customer orders.
Import Orders
You can import orders by using the JSON template through the following endpoint: {{v2Fabric\_url}}/api/v3/imports/templates?module=order.
Here is the sample format.
JSON
{
"orderId": "o6245260196",
"orderNumber": "329000016",
"orderDate": "2023-07-06T14:51:39",
"cancellationDate": "2023-07-13T14:40:41",
"channelId": "WHBM",
"cartId": null,
"type": "WEB",
"subType": "Domestic",
"employeeId": "",
"retail": {
"locationNum": "831"
},
"orderSubTotal": 39.00,
"originalSubTotal": 39.00,
"orderDiscount": 13.00,
"originalDiscounts": 13.00,
"feeTotal": 7.95,
"originalFeeTotal": 7.95,
"taxTotal": 2.93,
"appeasementTotal": 0.00,
"originalTaxTotal": 2.93,
"returnTotal": 0.00,
"cancelTotal": 20.72,
"invoiceTotal": 29.16,
"orderTotal": 49.88,
"originalOrderTotal": 49.88,
"currency": "USD",
"statusCode": "ORDER_SHIPPED",
"statusDescription": "ORDER_SHIPPED",
"attributes": {
"createdDate": "2023-07-03T11:28:41",
"isMigrated": true
},
"fees": [],
"appeasements": [],
"discounts": [],
"customer": {
"name": {
"first": "ALICIA",
"middle": null,
"last": "KEYS"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"userId": "web6531370051",
"accountId": "7006544071",
"employeeId": "",
"company": null
},
"payments": [
{
"paymentCounter": 1,
"paymentDate": "2023-07-06T14:51:39",
"billToId": "pg6869250004",
"paymentIdentifier": {
"cardIdentifier": "8408",
"expirationYear": "2024",
"expirationMonth": "12",
"paymentId": "pg6869250004",
"fabricPaymentReference": "pg6869250004"
},
"paymentProvider": "CNP",
"paymentToken": {
"token": "5163704448768408",
"paymentType": "MasterCard"
},
"paymentMethod": "creditCard",
"authAmount": 49.88,
"chargedAmount": 29.16,
"refundAmount": 0.00,
"currency": "USD",
"conversion": 1,
"paymentStatus": "AUTHORIZED",
"billToAddress": {
"name": {
"first": "Alicia",
"middle": null,
"last": "Keys"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"address1": "465 PARK DR",
"address2": "",
"address3": null,
"address4": null,
"city": "Chicago",
"state": "IL",
"country": "USA",
"postalCode": "60611",
"type": null,
"latitude": null,
"longitude": null
},
"attributes": {
"requestedDate": "2023-07-06T18:51:40",
"expirationMonth": "12",
"expirationYear": "2024",
"referenceId": "",
"authCode": "00",
"authExpirationDate": "2023-07-13T14:51:40",
"softDecline": "",
"payerId": "",
"paypalToken": "",
"_comment": "Fields related to amazon pay",
"authorizedAmount": "",
"captureAmount": "",
"captureCurrencyCode": "",
"captureReferenceId": "",
"amazonAuthorizationId": "",
"amazonOrderReferenceId": "",
"authorizationCurrencyCode": "",
"authorizationReferenceId": "",
"captureNow": null,
"sellerAuthorizationNote": null,
"softDescriptor": null,
"sellerCaptureNote": null,
"transactionTimeout": null,
"amazonCaptureId": "",
"refundAmount": null,
"refundCurrencyCode": null,
"refundReferenceId": null,
"sellerRefundNote": null,
"_comment1": "Fields related to credit card",
"cnpTxnId": "ps744430005",
"accountNumber": null,
"cardType": "MasterCard",
"checkoutId": null,
"expirationDate": "12-2024",
"omniToken": "5163704448768408",
"orderSource": "creditCard",
"payPageRegId": "5163704448768408",
"_comment2": "Fields related to gift card",
"paymentRequests": [
{
"transactionId": "",
"paymentId": "",
"customProperties": null,
"gatewaySettings": null,
"cardDetails": {
"giftCardNumber": "",
"giftCardPin": ""
},
"amount": 49.88,
"transactionTimestamp": "2023-07-06T18:51:40",
"paymentMethod": "",
"gatewayId": null
}
],
"_comment3": "Fields related to AfterPay",
"token": "",
"afterPayOrderNumber": "",
"tenderTypeId": "51",
"invoiceNumber": null
},
"partialCapture": false,
"finalCapture": true
}
],
"returns": [],
"items": [
{
"lineItemId": "ci1200107460004",
"lineItemNumber": "1",
"itemId": null,
"sku": "403000669695",
"channelId": "WHBM",
"title": "Essential Camisole",
"type": "WEB_SHIP",
"isBackorder": false,
"isPreorder": false,
"orderedQuantity": "1",
"backOrderedQuantity": 0,
"pendingShippedQuantity": 0,
"pendingShippedBackOrderQuantity": null,
"shippedQuantity": 0,
"deliveredQuantity": 0,
"invoiceQuantity": 0,
"cancelledQuantity": 1,
"pendingReturnQuantity": 0,
"processingReturnQuantity": 0,
"rejectedReturnQuantity": 0,
"returnedQuantity": 0,
"reshippedQuantity": 0,
"quantityInStatus": {
"created": 0,
"pendingShipped": 0,
"shipped": 0,
"returned": 0,
"cancelled": 1,
"hold": 0,
"delivered": 0
},
"shipToId": "sg6759140002",
"itemUnitPrice": 26,
"itemSubTotal": 26.00,
"originalItemSubTotal": 26.00,
"itemFeeTotal": null,
"originalFeeTotal": 0.00,
"itemShippingTotal": null,
"originalShippingTotal": null,
"appeasementTotal": null,
"itemDiscountsTotal": 6.50,
"originalDiscounts": 6.50,
"itemTaxTotal": 1.22,
"originalTaxTotal": 1.22,
"itemTotal": 20.72,
"originalItemTotal": 20.72,
"outstandingItemTotal": null,
"originalOutstandingItemTotal": null,
"invoiceTotal": 0.00,
"currency": "USD",
"associateId": "",
"fees": [],
"appeasements": null,
"returns": [],
"taxCode": "140318411",
"taxDetail": [
{
"type": "CITY",
"value": 0.00
},
{
"type": "COUNTY",
"value": 0.00
},
{
"type": "STATE",
"value": 1.22
},
{
"type": "COUNTRY",
"value": 0.00
},
{
"type": "DISTRICT",
"value": 0.00
},
{
"type": "OTHER",
"value": 0.00
}
],
"discounts": [
{
"quantity": 1,
"amount": 6.50,
"unit": null,
"value": 50.00,
"promoId": "promo11269332",
"promoCode": null,
"promoTitle": "WHBM ‐ BOGO 50% off Full Priced Foundations cat3930003 ‐ USA/CAN/INTL - GLOBAL - ATG10",
"type": "BOGO Type Discount - Percent Off",
"invoiceQuantity": 0,
"returnQuantity": 0,
"cancelQuantity": 1
}
],
"attributes": {
"style": "300106834",
"colorCode": "100",
"colorDescription": "White",
"size": "S",
"giftMessage": [
{
"giftTo": "",
"giftFrom": "",
"giftMessage": "",
"giftBox": "false",
"giftWrap": "false",
"giftBoxPrice": ""
}
],
"isDonation": false,
"isGiftCard": false,
"isFinalSale": false,
"effectiveTaxRate": 0.0625,
"image": null
},
"exchangeQuantity": 0,
"refundAmount": 0.00,
"cancelledAmount": 20.72,
"lineOrderStatus": "CANCELLED",
"gifting": false,
"donation": false
},
{
"lineItemId": "ci1200107460005",
"lineItemNumber": "2",
"itemId": null,
"sku": "403000669695",
"channelId": "WHBM",
"title": "Essential Camisole",
"type": "WEB_SHIP",
"isBackorder": false,
"isPreorder": false,
"orderedQuantity": "1",
"backOrderedQuantity": 0,
"pendingShippedQuantity": 0,
"pendingShippedBackOrderQuantity": null,
"shippedQuantity": 1,
"deliveredQuantity": 0,
"invoiceQuantity": 1,
"cancelledQuantity": 0,
"pendingReturnQuantity": 0,
"processingReturnQuantity": 0,
"rejectedReturnQuantity": 0,
"returnedQuantity": 0,
"reshippedQuantity": 0,
"quantityInStatus": {
"created": 0,
"pendingShipped": 0,
"shipped": 1,
"returned": 0,
"cancelled": 0,
"hold": 0,
"delivered": 0
},
"shipToId": "sg6758960005",
"itemUnitPrice": 26,
"itemSubTotal": 26.00,
"originalItemSubTotal": 26.00,
"itemFeeTotal": null,
"originalFeeTotal": 0.00,
"itemShippingTotal": null,
"originalShippingTotal": null,
"appeasementTotal": null,
"itemDiscountsTotal": 6.50,
"originalDiscounts": 6.50,
"itemTaxTotal": 1.22,
"originalTaxTotal": 1.22,
"itemTotal": 20.72,
"originalItemTotal": 20.72,
"outstandingItemTotal": null,
"originalOutstandingItemTotal": null,
"invoiceTotal": 20.72,
"currency": "USD",
"associateId": "",
"fees": [],
"appeasements": null,
"returns": [],
"taxCode": "140318411",
"taxDetail": [
{
"type": "CITY",
"value": 0.00
},
{
"type": "COUNTY",
"value": 0.00
},
{
"type": "STATE",
"value": 1.22
},
{
"type": "COUNTRY",
"value": 0.00
},
{
"type": "DISTRICT",
"value": 0.00
},
{
"type": "OTHER",
"value": 0.00
}
],
"discounts": [
{
"quantity": 1,
"amount": 6.50,
"unit": null,
"value": 50.00,
"promoId": "promo11269332",
"promoCode": null,
"promoTitle": "WHBM ‐ BOGO 50% off Full Priced Foundations cat3930003 ‐ USA/CAN/INTL - GLOBAL - ATG10",
"type": "BOGO Type Discount - Percent Off",
"invoiceQuantity": 1,
"returnQuantity": 0,
"cancelQuantity": 0
}
],
"attributes": {
"style": "300106834",
"colorCode": "100",
"colorDescription": "White",
"size": "S",
"giftMessage": [
{
"giftTo": "",
"giftFrom": "",
"giftMessage": "",
"giftBox": "false",
"giftWrap": "false",
"giftBoxPrice": ""
}
],
"isDonation": false,
"isGiftCard": false,
"isFinalSale": false,
"effectiveTaxRate": 0.0625,
"image": null
},
"exchangeQuantity": 0,
"refundAmount": 0.00,
"cancelledAmount": 0.00,
"lineOrderStatus": "SHIPPED",
"gifting": false,
"donation": false
}
],
"shipInfo": [
{
"shipToId": "sg6758960005",
"taxCode": "140318411",
"locationNum": "",
"pickup": [],
"shipToAddress": {
"name": {
"first": "Alicia",
"middle": null,
"last": "Keys"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"address1": "465 PARK DR",
"address2": "",
"address3": "",
"address4": null,
"city": "Chicago",
"state": "IL",
"country": "USA",
"postalCode": "60611",
"type": null,
"latitude": null,
"longitude": null
},
"taxDetail": [
{
"type": "CITY",
"value": 0.00
},
{
"type": "COUNTY",
"value": 0.00
},
{
"type": "STATE",
"value": 0.49
},
{
"type": "COUNTRY",
"value": 0.00
},
{
"type": "DISTRICT",
"value": 0.00
},
{
"type": "OTHER",
"value": 0.00
}
],
"discounts": [],
"shipMethod": "Parcel Post Delivery",
"shipToType": "SHIP_TO_ADDRESS",
"shipToPrice": 7.95,
"shipToDiscount": 0,
"shipToTaxTotal": 0.49,
"shipmentInstructions": null,
"giftMessage": [],
"isInvoiced": true
},
{
"shipToId": "sg6759140002",
"taxCode": "140318411",
"locationNum": "",
"pickup": [],
"shipToAddress": {
"name": {
"first": "Alicia",
"middle": null,
"last": "Keys"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"address1": "465 PARK DR",
"address2": "",
"address3": "",
"address4": null,
"city": "Chicago",
"state": "IL",
"country": "USA",
"postalCode": "60611",
"type": null,
"latitude": null,
"longitude": null
},
"taxDetail": [
{
"type": "CITY",
"value": 0.00
},
{
"type": "COUNTY",
"value": 0.00
},
{
"type": "STATE",
"value": 0.49
},
{
"type": "COUNTRY",
"value": 0.00
},
{
"type": "DISTRICT",
"value": 0.00
},
{
"type": "OTHER",
"value": 0.00
}
],
"discounts": [],
"shipMethod": "Parcel Post Delivery",
"shipToType": "SHIP_TO_ADDRESS",
"shipToPrice": 7.95,
"shipToDiscount": 0,
"shipToTaxTotal": 0.49,
"shipmentInstructions": null,
"giftMessage": [],
"isInvoiced": true
}
],
"auditLogs": [
{
"lineItemId": "ci1200107460004",
"auditType": "cancel",
"source": "SFSC",
"reasonCode": "UN",
"sku": "403000669695",
"quantity": 1,
"updatedFields": []
}
],
"notes": [
{
"user": "Joel LP",
"notes": "[CH]fraudcodesareremoved",
"timestamp": "2023-07-06T15:57:23"
}
],
"createdAt": "2023-07-03T11:28:41",
"updatedAt": "2023-07-13T14:40:41"
}
{
"orderId": "o6246310006",
"orderNumber": "329000053",
"orderDate": "2023-07-13T06:08:58",
"cancellationDate": "",
"channelId": "WHBM",
"cartId": null,
"type": "WEB",
"subType": "Domestic",
"employeeId": "",
"retail": {
"locationNum": "831"
},
"orderSubTotal": 104.00,
"originalSubTotal": 104.00,
"orderDiscount": 26.00,
"originalDiscounts": 26.00,
"feeTotal": 7.95,
"originalFeeTotal": 7.95,
"taxTotal": 7.00,
"appeasementTotal": 0.00,
"originalTaxTotal": 7.00,
"returnTotal": -46.80,
"cancelTotal": 0.00,
"invoiceTotal": 118.95,
"orderTotal": 118.95,
"originalOrderTotal": 118.95,
"currency": "USD",
"statusCode": "ORDER_PARTIALLY_RETURNED",
"statusDescription": "ORDER_PARTIALLY_RETURNED",
"attributes": {
"createdDate": "2023-07-13T06:06:22",
"isMigrated": true
},
"fees": [],
"appeasements": [],
"discounts": [],
"customer": {
"name": {
"first": "ALICIA",
"middle": null,
"last": "KEYS"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"userId": "web6531370051",
"accountId": "7006544071",
"employeeId": "",
"company": null
},
"payments": [
{
"paymentCounter": 1,
"paymentDate": "2023-07-13T06:08:58",
"billToId": "pg6869860003",
"paymentIdentifier": {
"cardIdentifier": "8408",
"expirationYear": "2024",
"expirationMonth": "12",
"paymentId": "pg6869860003",
"fabricPaymentReference": "pg6869860003"
},
"paymentProvider": "CNP",
"paymentToken": {
"token": "5163704448768408",
"paymentType": "MasterCard"
},
"paymentMethod": "creditCard",
"authAmount": 118.95,
"chargedAmount": 118.95,
"refundAmount": -44.20,
"currency": "USD",
"conversion": 1,
"paymentStatus": "AUTHORIZED",
"billToAddress": {
"name": {
"first": "Alicia",
"middle": null,
"last": "Keys"
},
"email": "[[email protected]](/cdn-cgi/l/email-protection)",
"phone": {
"number": "(239) 989-2599",
"type": "MOBILE"
},
"address1": "465 PARK DR",
"address2": "",
"address3": null,
"address4": null,
"city": "Chicago",
"state": "IL",
"country": "USA",
"postalCode": "60611",
"type": null,
"latitude": null,
"longitude": null
},
"attributes": {
"requestedDate": "2023-07-13T10:09:00",
"expirationMonth": "12",
"expirationYear": "2024",
"referenceId": "83992032080169187",
"authCode": "00",
"authExpirationDate": "2023-07-20T06:08:59",
"softDecline": "",
"payerId": "",
"paypalToken": "",
"_comment": "Fields related to amazon pay",
"authorizedAmount": "",
"captureAmount": "",
"captureCurrencyCode": "",
"captureReferenceId": "",
"amazonAuthorizationId": "",
"amazonOrderReferenceId": "",
"authorizationCurrencyCode": "",
"authorizationReferenceId": "",
"captureNow": null,
"sellerAuthorizationNote": null,
"softDescriptor": null,
"sellerCaptureNote": null,
"transactionTimeout": null,
"amazonCaptureId": "",
"refundAmount": null,
"refundCurrencyCode": null,
"refundReferenceId": null,
"sellerRefundNote": null,
"_comment1": "Fields related to credit card",
"cnpTxnId": "ps744690003",
"accountNumber": null,
"cardType": "MasterCard",
"checkoutId": null,
"expirationDate": "12-2024",
"omniToken": "5163704448768408",
"orderSource": "creditCard",
"payPageRegId": "5163704448768408",
"_comment2": "Fields related to gift card",
"paymentRequests": [
{
"transactionId": "",
"paymentId": "",
"customProperties": null,
"gatewaySettings": null,
"cardDetails": {
"giftCardNumber": "",
"giftCardPin": ""
},
"amount": 118.95,
"transactionTimestamp": "2023-07-13T10:09:00",
"paymentMethod": "",
"gatewayId": null
}
],
"_comment3": "Fields related to AfterPay",
"token": "",
"afterPayOrderNumber": "",
"tenderTypeId": "51",
"invoiceNumber": null
},
"partialCapture": false,
"finalCapture": true
}
],
"returns": [
{
"returnRequestCounter": 1,
"shipmentId": null,
"shipmentLineItemId": null,
"shipmentQuantity": 1,
"totalRefundAmount": -46.80,
"invoicedAmount": -46.80,
"fees": [
{
"type": "FEE",
"value": 5.20,
"name": "REFUND_FEE",
"reason": null
}
],
"refunds": [
{
"type": "FEE",
"value": 0.00,
"name": "SHIPPING_REFUND",
"reason": null
}
]
}
],
"items": [
{
"lineItemId": "ci1200107489007",
"lineItemNumber": "1",
"itemId": null,
"sku": "403000669688",
"channelId": "WHBM",
"title": "Essential Camisole",
"type": "WEB_SHIP",
"isBackorder": false,
"isPreorder": false,
"orderedQuantity": "1",
"backOrderedQuantity": 0,
"pendingShippedQuantity": 0,
"pendingShippedBackOrderQuantity": null,
"shippedQuantity": 1,
"deliveredQuantity": 0,
"invoiceQuantity": 1,
"cancelledQuantity": 0,
"pendingReturnQuantity": 0,
"processingReturnQuantity": 0,
"rejectedReturnQuantity": 0,
"returnedQuantity": 1,
"reshippedQuantity": 0,
"quantityInStatus": {
"created": 0,
"pendingShipped": 0,
"shipped": 1,
"returned": 1,
"cancelled": 0,
"hold": 0,
"delivered": 0
},
"shipToId": "sg6759590006",
"itemUnitPrice": 26,
"itemSubTotal": 26.00,
"originalItemSubTotal": 26.00,
"itemFeeTotal": null,
"originalFeeTotal": 0.00,
"itemShippingTotal": null,
"originalShippingTotal": null,
"appeasementTotal": null,
"itemDiscountsTotal": 5.20,
"originalDiscounts": 5.20,
"itemTaxTotal": 1.30,
"originalTaxTotal": 1.30,
"itemTotal": 22.10,
"originalItemTotal": 22.10,
"outstandingItemTotal": null,
"originalOutstandingItemTotal": null,
"invoiceTotal": 22.10,
"currency": "USD",
"associateId": "",
"fees": [],
"appeasements": null,
"returns": [
{
"returnRequestCounter": 1,
"shipmentId": "sg6759590006",
"shipmentLineItemId": "ci1200107489007",
"shipmentQuantity": 1,
"refundAmount": -20.80,
"reasonCode": "05",
"invoicedAmount": -20.80,
"returnsCreatedAt": "2023-07-13T11:56:36",
"fees": [
{
"type": "FEE",
"name": "Discount",
"reason": null,
"value": 5.20
}
],
"refunds": [
{
"type": "ITEM",
"name": "SUBTOTAL",
"reason": null,
"value": 26.00
},
{
"type": "TAX",
"name": "CITY",
"reason": null,
"value": 0.00
},
{
"type": "TAX",
"name": "COUNTY",
"reason": null,
"value": 0.00
},
{
"type": "TAX",
"name": "STATE",
"reason": null,
"value": 1.30
},
{
"type": "TAX",
"name": "COUNTRY",
"reason": null,
"value": 0.00
},
{
"type": "TAX",
"name": "DISTRICT",
"reason": null,
"value": 0.00
},
{
"type": "TAX",
"name": "OTHER",
"reason": null,
"value": 0.00
}
]
}
],
"taxCode": "140318411",
"taxDetail": [
{
"type": "CITY",
"value": 0.00
},
{
"type": "COUNTY",
"value": 0.00
},
{
"type": "STATE",
"value": 1.30
},
{
"type": "COUNTRY",
"value": 0.00
},
{
"type": "DISTRICT",
"value": 0.00
},
{
"type": "OTHER",
"value": 0.00
}
],
"discounts": [
{
"quantity": 1,
"amount": 5.20,
"unit": null,
"value": 50.00,
"promoId": "promo11269332",
"promoCode": null,
"promoTitle": "WHBM ‐ BOGO 50% off Full Priced Foundations cat3930003 ‐ USA/CAN/INTL - GLOBAL - ATG10",
"type": "BOGO Type Discount - Percent Off",
"invoiceQuantity": 1,
"returnQuantity": 1,
"cancelQuantity": 0
}
],
"attributes": {
"style": "300106834",
"colorCode": "100",
"colorDescription": "White",
"size": "XS",
"giftMessage": [
{
"giftTo": "",
"giftFrom": "",
"giftMessage": "",
"giftBox": "false",
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Add Shipping Information
From the Orders page, find and click on the order you would like to modify.
Click the checkbox next to an item that’s ready to be shipped, and then click Add tracking number. Choose the Shipment provider and enter the Tracking number and Quantity.
🖼️
Import Inventory
Select Inventory in the left column and click the Import button at the top of the page.
Follow the steps outlined in the Import Orders section above.
🖼️
Edit Items
Click on an item in the table on Inventory screen to view additional information.
Use the Select Warehouse drop-down menu to view the available, reserved, and in-transit numbers for the product by specific warehouse facility.
🖼️
Set up a Warehouse
Select Warehouse in the left column and click Add Warehouse at the top of the page.
In the modal window that appears, fill out the warehouse’s information and fulfillment rules.
🖼️
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