List of Orders Events

The following tables list all the available events for fabric Orders.

If a failure to deliver an event occurs, fabric automatically retries up to 3 times to deliver the failed event.

Allocation

Event Type	Description
ALLOCATION_CREATE_BOPIS	Event triggered when an allocation document is created for a Buy online pickup in store (BOPIS) item.
ALLOCATION_CREATE_GIFTCARD	Event triggered when an allocation document is created for a gift card.
ALLOCATION_CREATE_SDD	Event triggered when an allocation document is created for a same-day delivery item.
ALLOCATION_CREATE_SHIP	Event triggered when an allocation document is created for a web ship item.
ALLOCATION_DC	Event triggered when an allocation document is created for a DC item.
ALLOCATION_RETURN_LPN	Event triggered when an allocation document is created for a returned item with return type RECEIVED.

Notification

Event Type	Description
APPEASEMENT_NOTIFICATION_EMAIL	Event triggered when an appeasement is applied to the order.
BACKORDER_30_DAYS_CONSENT_TO_DELAY_EMAIL	Event triggered when an order is created on the first day of the month, but backorder items aren’t in ALLOCATED state on the 30th day to get the customer’s consent.
BACKORDER_53_DAYS_CONSENT_TO_DELAY_EMAIL	Event triggered when an order is created on the first day of the month, but backorder items aren’t in ALLOCATED state on the 53rd day to get the customer’s consent.
BACKORDER_AUTH_DECLINE_EMAIL	Event triggered when an order’s backorder authorization was declined by the customer.
BACKORDER_CANCEL_EMAIL	Event triggered when an order is cancelled because its items are backordered.
BACKORDER_NOTIFICATION_EMAIL	Event triggered when an order is backordered.
BOPIS_ORDER_COMPLETED	Event triggered when an order is created and picked up by the customer.
BOPIS_ORDER_CONFIRMATION_EMAIL	Event triggered when a pickup order is created that contains multiple items.
BOPIS_ORDER_READY_FOR_PICKUP	Event triggered when a pickup order is fulfilled.
BOPIS_REMINDER_EMAIL	Event triggered when a pickup order is created and fulfilled, but the customer has not picked it up.
EXCHANGE_NOTIFICATION_EMAIL	Event triggered when an exchange for an order is updated.
MULTI_ITEM_ORDER_CONFIRMATION_EMAIL	Event triggered when a web ship order is created that contains multiple items.
ORDER_CANCELLATION_EMAIL_LOCATE_ORDER_ITEM_CANCEL	Event triggered when an order is cancelled because an item in the order couldn’t be located.
ORDER_CANCELLATION_EMAIL_WEBCSC_ORDER_CANCEL	Event triggered when an order is fully canceled.
ORDER_CANCELLATION_EMAIL_WEBCSC_ORDER_ITEM_CANCEL	Event triggered when an order is partially canceled.
REFUND_NOTIFICATION_EMAIL	Event triggered when an order is refunded.
RETURN_NOTIFICATION_EMAIL	Event triggered when an order is fully returned with return type RECEIVED and the refund is successful.
SHIPPING_CONFIRMATION_EMAIL	Event triggered when a web ship order is created and its shipment is also created.
SINGLE_ITEM_ORDER_CONFIRMATION_EMAIL	Event triggered when a web ship order is created that contains a single item.

Cross Border

Event Type	Description
CROSS_BORDER_VALIDATION	Event triggered when the cross border service completes validation for the order.
ORDER_HOLD_CROSSBORDER	Event triggered when an order is placed on hold while cross border service processes validation.

Exchange

Event Type	Description
EXCHANGE_PENDING	Event triggered when an item is exchanged with return type PENDING and exchange flag TRUE.
EXCHANGE_TO_SHIPMENT	Event triggered when an item is exchanged with return type RECEIVED, exchange flag TRUE, and initiate re-shipment is TRUE.

Export

Event Type	Description
EXPORT_AGGREGATED_NETWORK_COMPLETED	Event triggered once the export process is completed, and the aggregated network exported file is ready to be downloaded.
EXPORT_AGGREGATED_NETWORK_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_AGGREGATED_NETWORK_INITIATED	Event triggered once the export request is received by the fabric export service to export aggregated network based on various filters.
EXPORT_ALLOCATION_COMPLETED	Event triggered once the export process is completed, and the allocation exported file is ready to be downloaded.
EXPORT_ALLOCATION_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_ALLOCATION_INITIATED	Event triggered once the export request is received by the fabric export service to export allocation based on various filters.
EXPORT_INVENTORY_COMPLETED	Event triggered once the export process is completed, and the inventory exported file is ready to be downloaded.
EXPORT_INVENTORY_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_INVENTORY_INITIATED	Event triggered once the export request is received by the fabric export service to export inventory based on various filters.
EXPORT_INVOICE_COMPLETED	Event triggered once the export process is completed, and the invoice exported file is ready to be downloaded.
EXPORT_INVOICE_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_INVOICE_INITIATED	Event triggered once the export request is received by the fabric export service to export invoice based on various filters.
EXPORT_LOCATION_COMPLETED	Event triggered once the export process is completed, and the location exported file is ready to be downloaded.
EXPORT_LOCATION_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_LOCATION_INITIATED	Event triggered once the export request is received by the fabric export service to export location based on various filters.
EXPORT_NETWORK_COMPLETED	Event triggered once the export process is completed, and the network exported file is ready to be downloaded.
EXPORT_NETWORK_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_NETWORK_INITIATED	Event triggered once the export request is received by the fabric export service to export inventory based on various filters.
EXPORT_ORDER_COMPLETED	Event triggered once the export process is completed, and the orders exported file is ready to be downloaded.
EXPORT_ORDER_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_ORDER_INITIATED	Event triggered once the export request is received by the fabric export service to export orders based on various filters.
EXPORT_SHIPMENT_COMPLETED	Event triggered once the export process is completed, and the shipment exported file is ready to be downloaded.
EXPORT_SHIPMENT_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_SHIPMENT_INITIATED	Event triggered once the export request is received by the fabric export service to export orders based on various filters.
EXPORT_SHIPPING_METHODS_COMPLETED	Event triggered once the export process is completed, and the shipping methods exported file is ready to be downloaded.
EXPORT_SHIPPING_METHODS_ERROR	Event triggered in case of export failures. This might happen due to an internal error, and must be reported to the fabric support team to solve the issue.
EXPORT_SHIPPING_METHODS_INITIATED	Event triggered once the export request is received by the fabric export service to export shipping methods based on various filters.

Fraud

Event Type	Description
FRAUD_CANCEL	Event triggered when an order has been canceled due to failed fraud checks.
FRAUD_RELEASE	Event triggered when an order has been passed fraud checks and is released for processing.
FRAUD_STATUS_PENDING	Event triggered when fraud status is pending.

Shipment

Event Type	Description
GIFTCARD_ACTIVATE	Event triggered when a shipment document is created for a gift card and is activated.
PICKUP_COMPLETED	Event triggered when a buy online pickup in store (BOPIS) item is picked up by the customer.
PICKUP_CREATED	Event triggered when a shipment document is created for a buy online pickup in store (BOPIS) item.
SHIPMENT_CANCELLED	Event triggered when a shipment document is canceled for an item.
SHIPMENT_CREATED	Event triggered when a shipment document is created for an item.
SHIPMENT_UPDATE	Event triggered when a shipment document is updated for an item.
TRANSFER_SHIPMENT_CANCELLED	Event triggered when a transfer shipment is cancelled.
TRANSFER_SHIPMENT_CREATED	Event triggered when a transfer shipment is created.
TRANSFER_SHIPMENT_DELIVERED	Event triggered when a transfer shipment is delivered.
TRANSFER_SHIPMENT_DRAFT	Event triggered when a transfer shipment is in draft state.
TRANSFER_SHIPMENT_ERROR	Event triggered when a transfer shipment has errors.
TRANSFER_SHIPMENT_PACKED	Event triggered when a transfer shipment is packed.
TRANSFER_SHIPMENT_RECEIVED	Event triggered when a transfer shipment is received at the destination store.
TRANSFER_SHIPMENT_STOCKED	Event triggered when a transfer shipment is stocked.

Alerts

Event Type	Description
HIGH_ALERT_NOTIFICATION_EMAIL	Event triggered when a high severity alert is triggered.
LOW_ALERT_NOTIFICATION_EMAIL	Event triggered when a low severity alert is triggered.
MEDIUM_ALERT_NOTIFICATION_EMAIL	Event triggered when a medium severity alert is triggered.

Inventory

Event Type	Description
INVENTORY_BULK	Event triggered when an inventory file is imported.
INVENTORY_CREATE	Event triggered when an inventory is created.
INVENTORY_NETWORK_AGGREGATION	Event triggered when a network aggregation job is completed.
INVENTORY_NETWORK_UPDATED	Event triggered when the inventory network is updated.
INVENTORY_UPDATE	Event triggered when a inventory is updated.

Invoice

Event Type	Description
INVOICE_POSTING	Event triggered when an Invoice is created for a shipped item.

Order

Event Type	Description
ORDER_ALLOCATED	Event triggered when an order is allocated.
ORDER_CANCELLATION_COUPON_REVERSAL	Event triggered when an order is cancelled and a coupon is reversed.
ORDER_CANCELLED	Event triggered when an order is cancelled.
ORDER_CONFIRMED	Event triggered when order enrichment is successful.
ORDER_CREATE	Event triggered when an order is created.
ORDER_DELIVERED	Event triggered when an order is delivered.
ORDER_ERROR	Event triggered when an order update has an error.
ORDER_HOLD	Event triggered when an order is on hold.
ORDER_HOLD_CSR	Event triggered when an order has invalid data.
ORDER_HOLD_FRAUD	Event triggered when an order’s fraud verification fails.
ORDER_HOLD_REVALIDATION	Event triggered when an order is on hold and revalidated.
ORDER_PARTIALLY_CANCELLED	Event triggered when an order is partially cancelled.
ORDER_PARTIALLY_DELIVERED	Event triggered when an order is partially delivered.
ORDER_PARTIALLY_SHIPPED	Event triggered when an order is partially shipped.
ORDER_SHIPPED	Event triggered when an order is shipped.

Package

Event Type	Description
ORDER_CANCELLED_IN_PTS	Event triggered when an order is cancelled in Orders.
ORDER_CREATE_IN_PTS	Event triggered when an order is created in Orders.
SHIPMENT_CANCELLED_IN_PTS	Event triggered when a shipment is canceled in Orders.
SHIPMENT_CREATE_IN_PTS	Event triggered when a shipment is created in Orders.

Returns

Event Type	Description
ORDER_PARTIALLY_RETURNED	Event triggered when an order is partially returned with return type RECEIVED.
ORDER_RETURNED	Event triggered when an order is fully returned with return type RECEIVED.
RETURN_PENDING	Event triggered when an order is returned with return type PENDING.
RETURN_PROCESSING	Event triggered when an order is returned with return type PROCESSING.
RETURN_REJECTED	Event triggered when an order is returned with return type REJECTED.

Transfer

Event Type	Description
TRANSER_CREATED	Event triggered when a transfer is created.
TRANSER_HOLD_REVALIDATION	Event triggered when there is a server error from Product Catalog.
TRANSFER_DELIVERED	Event triggered when a transfer is delivered.
TRANSFER_DRAFT	Event triggered when a transfer is in draft state.
TRANSFER_ERROR	Event triggered when a transfer has an error.
TRANSFER_HOLD_CSR	Event triggered when a transfer is in hold CSR state, such as an invalid SKU.
TRANSFER_PACKED	Event triggered when a transfer is packed; for example, when items are loaded in cartons.
TRANSFER_PARITALLY_REJECTED	Event triggered when a transfer is partially rejected.
TRANSFER_PARTIALLY_PACKED	Event triggered when a transfer is partially packed.
TRANSFER_PARTIALLY_PICKED_UP	Event triggered when a transfer is partially picked up.
TRANSFER_PARTIALLY_STOCKCED	Event triggered when a transfer is partially stocked; for example, when it’s ready to sell at the destination store.
TRANSFER_PICKCED_UP	Event triggered when a transfer is picked up.
TRANSFER_RECEIVED	Event triggered when a transfer is received.
TRANSFER_REJECTED	Event triggered when a transfer is rejected.
TRANSFER_SHIPPED	Event triggered when a transfer is shipped.
TRANSFER_STOCKED	Event triggered when a transfer is stocked and ready to sell at the destination store.
TRANSFER_SUBMITTED	Event triggered when a transfer is submitted from DRAFT or CREATED.

Related Topics

• Webhooks Overview

• Adding a Webhook

• Testing a Webhook

• Managing Events and Logs

• Editing a Webhook

• Deleting a Webhook

• List of Product Catalog Events

• List of Offers Events

• List of Inventory Events