With the Alerts feature, you can set up notifications when business-impacting events occur within your fabric applications. For example, you can set up alerts for high order failure rates, abnormal dips in prices, published SKU counts dropping significantly, or transactional failures.

For an overview of the conceptual topics related to creating an alert, see the Alerts Overview.

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Prerequisites

Ensure that you have Administrator privileges in Copilot. For more detailed information on these settings, see Role-Based Access Control.

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Create My Own Alert

  1. In the left menu, click Home > Alerts. The Alerts page is displayed.

  2. Click Create Alert. The Create alert page is displayed.

  3. Click Create My Own. The Alert Details page is displayed.

  4. In the Alert Name field, enter a name for the alert.

  5. In the Description field, enter a description of the alert.

  6. In the Alert trigger conditions section, configure the following fields as required:

    • App: Specifies the application you want to set up the alert for, such as Orders or Inventory.
    • Service: Specifies the feature within the application to set up the alert for, such as INVOICE or INVENTORY_IMPORTS. The options available in the Service field are dependent on the selection you made in the App field.
    • Attributes: Specifies the characteristics or properties, such as createdAt or statusCode. The options available in the Attributes field are dependent on the selection you made in the Service field.
    • Operators: Specifies an expression to filter data, such as greater than (GT) or less than or equal to (LTE). The options available in the Operators field are dependent on the selection you made in the Attributes field.
    • Add Values: Specifies the states, statuses, or outcomes related to the selections in the App, Service, and Attribute fields, such as ALLOCATED or NOW() - PT4H. The options available in the Add Values field are dependent on the selection you made in the App, Service, and Attribute fields. For more information on alert trigger conditions, see the Alerts Overview.

  7. In the Look-back period field, select the frequency you want the system to review and assess data for potential alerts. Note: The Look-back period field is displayed depending on how you configure the Alert trigger conditions. If you don’t see the Look-back period field, skip this step.

  8. (Optional) To add another trigger condition to this alert, click Add Condition, and fill out the fields as required.

  9. Enter a value in the Low Severity, Medium Severity, and High Severity fields. For more information on setting the severity threshold, see the Alerts Overview.

  10. Click Next. The Review page is displayed.

  11. To receive email alerts about this event, in the Alert notification section, select Subscribe to this alert. Choosing to receive email alerts will only send an email to the address associated with your fabric account. Other users with shared access to your organization’s fabric account can subscribe to this alert or view events that triggered this alert on the Alerts page.

  12. Click Save.

The alert is created. You can access the alert in the Configured Alerts tab on the Alerts homepage.

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Alert Trigger Conditions Field Descriptions

When you are setting up an alert in Copilot, the values displayed in each field are entirely dependent on previously selected fields. The following table outlines the fields in the Alert trigger conditions section, and their values.

Field NameDescriptionValues
AppThe fabric application to set up the alert for.- Orders
- Inventory
- Product Catalog
Service:The service is the specific feature within the fabric application selected in the App field.- Orders: Order, Invoice, and Allocation
- Inventory: Inventory_imports
- Product Catalog: Attribute, Bundle, Category, Product, and Collection
AttributeSpecifies a characteristic or property of the selection in the Service field.Includes options such as:
- createdAt: The time the service was created.
- updatedAt: The time the service was updated.
- statusCode: The service’s status code.
OperatorThe Operator field describes the relationship between the Attribute field and the Add Values field.- IN: Includes
- NIN: Doesn’t include
- EQ: Is equal to
- NEQ: Not equal to
- GT: Is greater than
- LT: Is less than
- GTE: Is greater than or equal to
- LTE: Is less than or equal to
Add ValuesThe values represent specific states or conditions of the selected Attribute.Time-based values include options such as:
- NOW() - PT2H: The time of the attribute is within the last two hours.
- NOW() - PT6H: The time of the attribute is within the last six hours.
- NOW() - P2D: The time of the attribute is within the last two days.

Status-based values include options such as:
- ALLOCATED: Indicates a status of allocated for the selected attribute.
- PROCESSING: Indicates a status of processing for the selected attribute.
- FAILED: Indicates a status of failed for the selected attribute.

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Create an Alert with a Template

  1. In the left menu, click Home > Alerts. The Alerts page is displayed.

  2. Click Create Alert. The Create alert page is displayed.

  3. Click Use Template.

  4. In the Use Template section, do the following:

    • Select the tab of the fabric application you want to set up the alert for; whether Orders, Inventory, or Product Catalog. The templates available for that application are displayed.
    • Select a template.

  5. Click Next. The Alert details section is displayed.

  6. In the Alert Name field, enter a name for the alert.

  7. In the Description field, enter a description of the alert.

Note: The fields in Alert trigger conditions are disabled when creating an alert from a template since they come pre-configured to trigger based on a specific event. For more details on editing the Alert trigger conditions fields, see the create an alert from scratch section.

  1. In the Look-back period field, select the frequency at which fabric checks for events that could have triggered the alert.

  2. Enter a value in the Low Severity, Medium Severity, and High Severity fields. For more detailed information on setting the severity threshold, see the Alerts Conceptual Guide.

  3. Click Next. The Review section is displayed.

  4. To receive email alerts about this event, in the Alert notification section, select Subscribe to this alert. Choosing to receive email alerts will only send an email to the address associated with your fabric account. Other users with shared access to your organization’s fabric account can [subscribe to this alert](link to configured alerts tab) or view events that triggered this alert on the Alerts homepage.

  5. Click Save.

The alert is created. You can access the alert in the Configured Alerts tab on the Alerts homepage.

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