Cancel fraud order by order number

If an order is suspected to be fraudulent, it is immediately placed on hold for verification. After verification, if it’s confirmed as fraudulent, this endpoint is used to cancel the order by order number.

Note: If you don’t have order number, use the corresponding order ID-based endpoint - POST /orders/{orderId}/actions/fraud-cancel.

Authorizations

Authorization

string

headerrequired

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Headers

x-fabric-tenant-id

string

required

A header used by fabric to identify the tenant making the request. You must include tenant id in the authentication header for an API request to access any of fabric’s endpoints. You can retrieve the tenant id , which is also called account id, from Copilot. This header is required.

x-fabric-channel-id

string

required

x-fabric-channel-id identifies the sales channel where the API request is being made; primarily for multichannel use cases. The channel ids are 12 corresponding to US and 13 corresponding to Canada. The default channel id is 12. This field is required.

x-fabric-request-id

string

Unique request ID

Path Parameters

orderNumber

string

required

Merchant-defined order identifier

Body

application/json

Fraud cancellation

reasonCode

string

required

Merchant-defined reason code for fraud cancellation

attributes

object

Merchant-defined custom attributes. This is a placeholder for additional info (in key: value pairs).

employeeId

string

Employee (ID or name) who initiated the request of fraud cancellation

note

string

Additional info, if any

subReasonCode

string

Subreason code for fraud cancellation, for another layer of classification

Response

200 - application/json

Response message

message

string

Response message